At spinplus, we believe that gambling should always be entertainment — not a source of financial stress, not a way to solve problems, and never something that controls your life. This page exists because we genuinely care about the wellbeing of every Filipino player on our platform. Here, you'll find every tool, resource, and piece of information you need to keep your play healthy.
All of these tools are built into your spinplus account and are available 24/7 — no support ticket required. You can set, adjust, or activate any of them directly from your account settings.
Set a maximum amount you can deposit per day, week, or month. Once the limit is reached, spinplus will block further deposits until the period resets. Lowering your limit takes effect immediately. Raising it requires a 24-hour waiting period — so your cooler self has time to reconsider.
Cap the amount you can lose over a defined period — daily, weekly, or monthly. When your net losses reach the set threshold, your spinplus account automatically restricts further real-money play until the period resets. This is one of the most effective tools for staying within your budget.
Set a maximum session duration after which spinplus will automatically log you out. You can also enable reality check pop-ups at configurable intervals — say, every 30 minutes — to remind you how long you've been playing and how much you've wagered in the current session.
Need a break without a full self-exclusion? Apply a cooling-off period ranging from 24 hours to 30 days. Your account will be suspended for the selected duration — you won't be able to log in, deposit, or play. The cool-off ends automatically; no action required from you.
If you feel that gambling is becoming a problem, self-exclusion allows you to close your spinplus account for a defined period — from 1 month up to permanent exclusion. Permanent self-exclusion is irreversible. We strongly encourage you to use this tool if gambling is affecting your wellbeing or your family's financial security.
Every spinplus account includes a complete, downloadable history of all deposits, withdrawals, wagers, and winnings. Review your actual gambling activity at any time. Seeing real numbers — not just feelings about how sessions went — is a powerful reality check for maintaining healthy habits.
Gambling on spinplus is strictly for Filipino adults aged 21 years old and above. This is not just a spinplus rule — it is a hard legal requirement under PAGCOR's regulations governing online gambling in the Philippines.
Age verification is a required part of the account registration process. spinplus uses government-issued Philippine ID verification (SSS, PhilHealth, UMID, Passport, or Driver's Licence) during KYC to confirm every player's age before withdrawals are processed.
Any account found to be held by a person under 21 will be immediately suspended, all associated balances voided, and the matter reported to PAGCOR as required by our license obligations.
If you are a parent and are concerned that a minor in your household may have accessed spinplus, please contact our Customer Support immediately. We will investigate and act promptly.
Problem gambling can develop gradually and is not always obvious — even to the person experiencing it. The following are recognised warning signs. If several of these apply to you or someone you care about, it may be time to step back and seek help.
Spending more money on gambling than you can afford to lose
Chasing losses — playing more to win back money you've already lost
Borrowing money from family or friends to fund gambling
Hiding gambling activity from your spouse, family, or friends
Feeling restless, irritable, or anxious when not gambling
Missing work, school, or family obligations because of gambling
Thinking about gambling constantly — while working, eating, or trying to sleep
Using gambling as a way to escape problems, stress, or negative emotions
Feeling guilty, ashamed, or depressed after gambling sessions
Trying to cut down on gambling but finding you cannot stop
Experiencing several of these signs does not make you a bad person — it means you may need support. Help is available, and taking the first step is a sign of strength, not weakness.
Self-exclusion is available to all spinplus players at any time and takes effect immediately. You do not need to explain or justify your reasons — simply follow the steps below.
Access spinplus.biz from any device and log in using your registered Philippine mobile number and password.
Navigate to your Account Settings menu and select the "Responsible Gaming" section. All self-management tools are located here.
Choose from 1 month, 3 months, 6 months, 12 months, or permanent exclusion. Permanent exclusion is irreversible — choose carefully. Temporary exclusions cannot be shortened once applied.
You will receive an OTP to your registered mobile number to confirm the self-exclusion. Once confirmed, your account is locked immediately — you will not be able to log in, deposit, or place bets for the selected period.
If you are in a crisis situation and cannot access your account settings, contact spinplus Customer Support via live chat. Our team will apply an immediate account suspension and initiate the self-exclusion process on your behalf.
Answer honestly. If you answer "Yes" to three or more of these, we recommend speaking with a professional or using spinplus's self-exclusion tool.
1. Have you ever spent more on gambling than you planned to in a single session?
2. Do you find yourself thinking about gambling when you're supposed to be focused on something else — work, family, studies?
3. Have you ever kept your gambling activity secret from someone you live with or are close to?
4. Have you chased losses — played more specifically to win back money you already lost?
5. Has gambling caused any tension, arguments, or financial stress in your household?
6. Have you borrowed money — from friends, family, or through credit — to fund gambling?
7. When you try to reduce or stop gambling, do you find it difficult or feel like you can't?
This self-check is not a clinical diagnosis. It is a prompt for honest reflection. If gambling is causing harm in any area of your life, please reach out for support — the tools and resources on this page are here to help.
Most spinplus players enjoy the platform responsibly — it's entertainment, it's exciting, and it's fun. These habits help keep it that way, whether you're playing slots in Manila, betting on PBA games in Cebu, or enjoying a bingo session in Davao.
spinplus operates under a PAGCOR gaming license. As part of our license obligations, we are required to implement and maintain a comprehensive responsible gaming programme that meets PAGCOR's standards for player protection.
PAGCOR — the Philippine Amusement and Gaming Corporation — maintains its own responsible gaming programme that includes:
For additional support beyond what spinplus provides, Filipino players are encouraged to contact PAGCOR's Responsible Gaming programme directly. spinplus can provide PAGCOR contact details upon request through our Customer Support team.
Our Customer Support team is available around the clock via live chat. If you need help activating any responsible gaming tool — or if you need to speak to someone about a gambling problem — our team is ready to assist without judgment.
Email: [email protected] — plain text, not a clickable link.
PAGCOR-licensed · 21+ only · Self-exclusion available · GCash deposits · Play smart.